FAQ

Frequently Asked Questions

200 Series (Legacy)

I have a 200 series rv water service panel and my fresh water tank is over flowing. Is my valve cartridge bad?


How to Determine Whether or Not You need a Retro Fit Panel for INTERNAL leaking ONLY. *NOTE: Do NOT remove hoses if connections are crimped. If your hoses are crimped and you do not have a crimping tool, it is recommended to just replace the cartridge. If you replace the cartridge and still have an issue, see (b.) below. *If you have a 200RV Water Service panel:
1. Remove the LEFT and RIGHT hoses from the back of the 4-function valve (make sure to label which hose goes where). *If you have a 200RV-PT or 200RV-WHB Water Service Panel:
1. Remove the TOP and BOTTOM hoses from back of the 4-function valve (make sure to label which hose goes where). 2. Put Handle into CITY MODE, hook up the city water connection, and turn water on.
3. While water is on:
a. If water comes out of the valve - you have a bad cartridge and need to purchase a Retro Fit Panel
b. If water comes out of the hoses – you MAY have an issue at the check valve on the inlet to your pump. Please contact your RV Manufacturer, RV Dealer or RV Service center for further trouble shooting needs.
c. If NO water comes out at all, your RV water service panel is working correctly. Please contact your RV Manufacturer, RV Dealer or RV Service center for further trouble shooting needs.




One of my seats on the cartridge is worn / cut, can I replace it with an O-ring?


NO, The seats on the cartridge are just that seats and are molded to fit the plastic cartridge. They are NOT o-rings. You will need to replace the cartridge (200RV-RK).




I received my replacement cartridge (200RV-RK) and noticed it has four seats on it but when I took mine out it only had three. Do I have a seat floating somewhere in my system?


NO, the older generations only used 3 seats. We have adapted the repair cartridge (200RV-RK) to fit ALL 200 Series (Legacy) panels. Just replace the cartridge per the included instructions.




I have water dripping from the back of my panel, what should I do?


External leaks are out of our control. These units are installed by your RV Manufacturer. Please contact your RV Manufacturer, RV Dealer or RV Service Center for trouble shooting options.




Is there a warranty on my 200 Series rv water service panel?


There is no Anderson Brass Company warranty on the 200 Series (Legacy) rv water service panels. We can not speak for your RV Manufacturer or RV Dealer.




My valve is hard to turn, what can I do?


There can be many reasons for this. The two most common are hard water build-up or lack of movement (turning the valve regularly). You can remove the cartidge and re-apply grease to it. ONLY use Dow Corning Molykote 111 Compound.




Can I turn my valve under pressure?


Yes




Does it matter which way I turn my valve?


NO, the valve can be turned both clockwise and counter-clockwise.





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